Who is responsible for your data
For the Digital Personal Data Protection Act, 2023 (the DPDP Act), the Data Fiduciary is Gigglezen Technologies Pvt Ltd (CIN U62011TS2025PTC206858), with its registered office at 97, Vittal Rao Nagar Road, near Mindspace, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana 500081. We run GZ Trades, a Gigglezen EdTech product.
This policy explains what personal data we collect through this site, our enquiry form, our enrollment process and our WhatsApp and email conversations, and what we do with it.
What we collect
When you send an enquiry
- Your name, WhatsApp number, email address, city and state
- Your experience (new, some or experienced), the program you are interested in and your preferred mode (online, Hyderabad or either)
- The message you write, if you use the contact form
- Whether you opted in to batch updates on WhatsApp, which is optional
Consent records
When you tick a consent box, we store the version of the consent text you agreed to and the time you agreed.
Technical and campaign data
- A salted hash of your IP address, not the address itself, used only for spam checks and rate limiting on our forms
- Your browser’s user agent, used for spam checks
- The campaign details of the link you came from (UTM parameters and referrer) and the page you submitted from
- Usage and event data from analytics, only if you accept analytics cookies (see Cookies below)
If you enroll
- Your name as on PAN, email, phone, address, city, state and PIN code, and an optional GSTIN and business name for a B2B invoice
- Your program, batch and mode
- The e-sign record for your agreement: your typed name, the time in IST, your IP address and your browser’s user agent
- Your payment reference (UTR or gateway ID) and the proof of payment you upload, as an image or PDF
- Your enrollment status, signed agreement and GST tax invoice
Messages
If you message us on WhatsApp or email, we keep the conversation so that we can reply and keep a record.
What we never collect
We never ask for, and do not store, your broker or demat login, password, OTP or TPIN. We do not store card details.
Why we use it, and on what basis
- To reply to your enquiry and send the details you asked for
- To run your enrollment: the agreement, payment verification, GST tax invoice, welcome kit, batch reminders and support
- To send batch updates on WhatsApp, only if you opted in
- To prevent spam and abuse and to protect our systems
- To understand how the site is used and improve it, only if you accept analytics cookies
- To meet legal duties, such as tax and accounting records
Legal basis: your consent. We process your personal data on the basis of the consent you give when you submit a form or accept cookies. For students who enroll, we also keep the records that law requires us to keep. You can withdraw consent at any time (see Your rights). Withdrawal does not undo what we did before, and it may mean we can no longer provide the service you asked for.
How long we keep it
- Enquiries are kept for 24 months, unless you enroll.
- Enrollment, agreement, payment and invoice records are kept for as long as tax, accounting and other laws require.
- Consent records are kept for as long as the data they relate to.
- Analytics data is kept by the analytics providers under their own retention settings.
When the period ends, we delete or anonymise the data. You can ask for earlier deletion (see Your rights).
Who handles it for us
We use the following providers to run the site and our services. They process personal data for us under their terms.
| Provider | What it does for us |
|---|---|
| Supabase | Database hosting for enquiries, enrollments and consent records |
| Resend | Email delivery, such as alerts, agreements and invoices |
| Vercel | Website hosting |
| Cloudflare | Security, including Turnstile bot checks on our forms |
| WhatsApp (Meta) | Messaging, when you contact us or opt in to batch updates |
| Google Analytics | Site usage analytics, only after you accept analytics cookies |
| Google Maps | The map on our contact page. It loads, and Google receives your request, only when you click “Show map” |
| Meta Pixel | Measuring form submissions and WhatsApp clicks from campaigns, only after you accept analytics cookies |
We do not sell your personal data. We share it only with these providers, with authorities where the law requires it, and with you. Some providers may process data outside India, under their own contractual and security commitments.
Your rights and how to use them
Under the DPDP Act you have the right to:
- get a summary of the personal data we hold about you and how we process it;
- ask us to correct, complete or update it;
- ask us to erase it;
- withdraw your consent at any time, as easily as you gave it;
- nominate another person to exercise these rights if you die or cannot act yourself; and
- have your grievance heard by our Grievance Officer.
How: email mukesh@gigglezen.com from the address you gave us, with the subject “Privacy request”, and say what you want. Deletion requests are made by email. We may ask you to confirm who you are before we act. We acknowledge privacy grievances within 48 hours and answer them within 7 days. If the law requires us to keep some records, such as tax records for enrolled students, we will tell you which ones.
If we do not resolve your concern, you may complain to the Data Protection Board of India, as the DPDP Act provides.
How we protect it
We use access controls, row-level security on our database, encrypted connections, private storage for uploaded payment proofs (opened only through time-limited signed links), rate limits and bot checks. No online system is completely secure. If a breach affects your personal data, we will tell you and the authorities as the law requires.
Children
Our programs are for people aged 18 and over. We do not knowingly collect personal data from children under 18. If you believe a child has given us their data, email mukesh@gigglezen.com and we will delete it.
Changes to this policy
We may update this policy. The date at the top shows the latest version. Where a change affects the consent you gave, we will ask for it again.
Grievance Officer and contact
For any privacy question, request or complaint, contact our Grievance Officer, Kothala Durga Sai Mukesh, CEO, at mukesh@gigglezen.com or on +91 96409 01893. You can also write to us at 97, Vittal Rao Nagar Road, near Mindspace, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana 500081. We acknowledge within 48 hours and answer within 7 days.
Company details
- Brand
- GZ Trades, a Gigglezen EdTech product
- Legal entity
- Gigglezen Technologies Pvt Ltd
- CIN
- U62011TS2025PTC206858
- Registered office
- 97, Vittal Rao Nagar Road, near Mindspace, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana 500081
- GST state
- Telangana (state code 36)
- Phone and WhatsApp
- +91 96409 01893 · Chat on WhatsApp
- mukesh@gigglezen.com
- Grievance Officer
- Kothala Durga Sai Mukesh, CEO, mukesh@gigglezen.com
- Parent website
- www.gigglezen.com