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Refund policy

When you can cancel, what you get back and how to ask: a full refund if you cancel 7 or more days before your batch starts, 50% before the second session, and one free batch transfer.

Last updated: 21 October 2026

  • Full refund

    100%

    Cancel 7 or more days before the batch starts.

  • Half refund

    50%

    Cancel later than that, but before the second session.

  • No refund

    0%

    Cancel after the second session.

One free batch transfer

Prefer to learn later? Move once to another batch of the same program at no charge.

What this policy covers

This policy applies to program fees paid to Gigglezen Technologies Pvt Ltd for GZ Trades programs. It is the refund and cancellation clause of your enrollment agreement and should be read with our terms of use and training.

When you can cancel and what you get back

  1. Full refund if you cancel 7 or more days before the batch starts.
  2. 50% refund if you cancel later than that, but before the second session.
  3. No refund if you cancel after the second session.

The batch start date is the date shown for your batch when you enrolled. The second session is the second live class of your batch.

The percentage applies to the amount you paid for the program. Where GST was charged on it, the GST on the refunded part is reversed too, and we issue a credit note as the GST rules require.

One free batch transfer

You can move once to another batch of the same program, at no charge and subject to a batch with seats being available. A transfer is not a cancellation, and it does not change the fee you have paid. Ask for it in the same way as a refund, below.

How to request a refund or transfer

  1. Email mukesh@gigglezen.com, or message +91 96409 01893 on WhatsApp.
  2. Include your enrollment ID, the name you enrolled with, your program and batch, and whether you want a refund or a batch transfer. A reason is optional.
  3. We confirm that we received it and tell you which of the rules above applies.

When the money reaches you

Refunds go to the source account, which is the bank account or UPI account the fee came from, within 7 working days of your cancellation request. We do not refund to a different account or to a third party. If you paid through a payment gateway, the refund comes back by the same route.

If you disagree

If you think this policy was not applied correctly, write to our Grievance Officer, Kothala Durga Sai Mukesh, CEO, at mukesh@gigglezen.com. We acknowledge within 48 hours and answer within 7 days.

Company details

Brand
GZ Trades, a Gigglezen EdTech product
Legal entity
Gigglezen Technologies Pvt Ltd
CIN
U62011TS2025PTC206858
Registered office
97, Vittal Rao Nagar Road, near Mindspace, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana 500081
GST state
Telangana (state code 36)
Phone and WhatsApp
+91 96409 01893 · Chat on WhatsApp
Email
mukesh@gigglezen.com
Grievance Officer
Kothala Durga Sai Mukesh, CEO, mukesh@gigglezen.com
Parent website
www.gigglezen.com